Privacy Policy

Last updated: [22-03-2026]

Travelneat (“we”, “us”, “our”) helps users explore study-abroad options and related guidance. This Privacy Policy explains what we collect, how we use it, and your choices.

1. Information we collect

We may collect:

• Account information
  Your email address and login details used to access Travelneat.
• Profile and application information
  Information you enter into the platform, such as your name, country, study interests, academic background, documents, visa-related details, and other information you choose to provide.
• Payment information
  If you make a payment, payment processing is handled by third-party providers such as Paystack. We do not store your full card details.
• Usage information
  Information about how you use Travelneat, including pages visited, actions taken, device/browser data, IP address, and session activity.
• Communications
  Messages or support requests you send to us.

2. How we use your information

We use your information to:

• provide and improve Travelneat
• personalize your study-abroad guidance
• save your progress, credits, and journey history
• process payments and manage purchases
• communicate with you about your account or support requests
• monitor performance, security, and misuse
• comply with legal obligations

3. AI-generated guidance

Travelneat may use automated systems and AI to generate study-abroad insights, document feedback, admissions guidance, and related recommendations.

This content is provided for general informational purposes only and should not be treated as legal, immigration, financial, or professional advice. You are responsible for verifying important decisions with official institutions, embassies, universities, or qualified professionals.

4. How we share information

We do not sell your personal information.

We may share information with:

• payment providers
• hosting, analytics, email, and technical service providers
• law enforcement or regulators where required by law
• professional advisers where reasonably necessary

5. Data storage and security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep your information for as long as needed to provide the service, maintain your account, meet legal obligations, resolve disputes, and enforce our terms.

7. Your choices

You may request to:

• access your personal data
• correct inaccurate information
• delete your account or certain data
• stop receiving non-essential communications

You can contact us at: support@travelneat.xyz

8. Third-party services

Travelneat may contain links to third-party websites or rely on third-party services. Their privacy practices are governed by their own policies, not ours.

9. Children

Travelneat is not intended for children under 13. If we learn that we have collected personal information from a child under 13 without proper authorization, we will take steps to delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make important changes, we will update the date above and, where appropriate, notify users.

11. Contact

If you have questions about this Privacy Policy, contact us at:

support@travelneat.xyz

Company: [TNE Services]